Privacy Policy

PRIVACY STATEMENT, INTRODUCTION ("signingTRAC") recognizes that your privacy and the protection of your personal information is important to you. This statement discloses how we use the personal information stored in the signingTRAC Web Site ( and how we protect it. It does not apply to other online or offline signingTRAC sites, products or services.

signingTRAC is a service that allows users to create an account profile to be used in the marketing of user services and/or the administration of those services. Users consist of agents - mobile notaries public - and those agencies and other consumers who use their services. By using the signingTRAC Web Site, you consent to the data practices described in this statement.


What Information Is Collected by signingTRAC

When you register for a signingTRAC account, you will be asked to provide certain personal information that will be stored in your signingTRAC "profile." The amount of information requested may vary depending on the type of user, but the signingTRAC profile contains, at a minimum, the following information: (1) e-mail address, (2) first and last name, (3) street address, (4) state and (5) ZIP code or postal code. It may also contain (6) additional personal characteristics, such as phone numbers, secondary addresses, languages spoken and educational levels, agent rank and rating as well as (7) data specific to services rendered, such as loan package reference numbers, borrower information, lender information, signing dates and times, order status and payment details. (8) signingTRAC also logs individual sign-ins for the purpose of ensuring the efficiency and security of the signingTRAC service.


For the mobile notary public, items (1) through (6) will be available via the signingTRAC Web Site for designated users only. This enables the advertising of mobile notary services via the Notary Search functionality within the site. The information available for display is administered by the signingTRAC user within their profile.

For all users (service consumers), items (1) through (6) will not be disclosed in a public directory format. It may, however, be available to other signingTRAC users with whom the selected user has a relationship. For example, certain signing agency information, such as billing addresses or terms, may only be available to mobile notaries who have entered into an agency agreement with said company.

Finally, information pertaining to services rendered will be available to parties directly involved in the delivery of the service. This is to include the mobile notary public (agent), the signing agency or closing company (agency) as well as the ultimate service consumer (e.g. a lender).

Except to the extent that a subscription to the signingTRAC service provides access to certain user information described herein, signingTRAC will not sell or rent your personal information to third parties.

signingTRAC will not use or share your personal information in a manner that differs from what is described in this Privacy Statement without your prior consent.

signingTRAC may send you e-mail about periodic service or recommended security updates or surveys related to the signingTRAC Service. These periodic e-mails are considered essential to the provision of the service you have requested. You cannot unsubscribe from these mailings. You may, however, choose not to participate in the surveys.


signingTRAC occasionally hires other companies to provide limited services on our behalf, such as the web design and updates. signingTRAC will only provide these companies with those pieces of your personal information needed to deliver the services, and the companies and their employees are prohibited from using that personal information for any other purpose.

signingTRAC may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to:

(a) conform to legal requirements or comply with legal process served on signingTRAC;
(b) protect and defend the rights or property of signingTRAC, or signingTRAC participating sites or services; or
(c) act under extreme circumstances to protect the personal safety of users of the signingTRAC Service, or the public.


You can always add, update, or make other changes to the information in your signingTRAC profile by using the Update Profile functionality on the website.


To close your signingTRAC account and delete your user profile, please contact signingTRAC for further instructions.


Your signingTRAC information is stored on secured signingTRAC servers located in controlled facilities. You must type the correct password to access your signingTRAC information, and your password is never shared with signingTRAC participating sites or services. It is your responsibility to ensure the security of your signingTRAC account password and not to share this information during chats, in postings in newsgroups, or in other public forums. If you choose to reveal or share your password and signingTRAC account name, signingTRAC is unable to guarantee the security of your signingTRAC account.

When you request to have your signingTRAC information sent to a signingTRAC participating site, signingTRAC uses industry-standard security technologies to encrypt it for secure transmission over the Internet.

Personal information collected by signingTRAC will be stored and processed in the United States only.


A cookie is a very small text file that a Web site saves to your computer's hard disk to store information that you provide about yourself or to store your preferences. Any use of cookies by signingTRAC is for the express purpose of managing session information and maintaining data security. We do not allow third-party cookies nor do we use cookies to track your activity.


signingTRAC will occasionally update this Privacy Statement. When we do, we will also revise the "last updated" date at the bottom of the Privacy Statement. signingTRAC will obtain your consent for any updates to this Privacy Statement that expand the sharing or use of your personal information in ways not disclosed in this Privacy Statement.


If you have questions regarding this Privacy Statement, please contact us.

Privacy Policy v1.0 - Last Modified 2/21/2012